|Product model||DEWANG X5|
|Printing material||1.75mm PCL|
1. Charge for 20mins, Draw for 1.5h
2. PCL filament-low temperature 3d pen
4. One-button Operation-sample use
5. Auto Power Stut Off (Power off after 5mins without any
6. Baby soft feel material, more safe, more confortable
7. Only 2s for Preheating & Loading filament
Q1.Is Dewang a factory or trading company?
Dewang is a direct factory which located in Shenzhen, Guangdong.
Q2. Do you offer free samples?
A:Of course, we can try to apply a sample for you , but you need to
pay us first .and we will refund you once you order next time.hope
you can understand.
Q3. Do you have any MOQ limit for 3d pen or filaments?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7
days to arrive. Airline noramally takes a week and sea shipping
takes about 20 to 30 days.
Q5. Is it possible to print my logo on products?
A: Yes. Please inform us formally before our production and confirm
the design firstly based on our sample.
Q6. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 10 to 25 working
days for order quantity more than
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system
and the defective rate will be less
Secondly, during the guarantee period, we will send new products
with new order for small quantity. For
defective batch products, we will repair them and resend them to
you or we can discuss the solution i
ncluding re-call according to real situation.